FAQs

To get a quote, talk to a Phenomenal Aire representative. Give us a call at 888-505-2988, email us at inquiry@topproductinnovations.com, or contact us directly through the website. You can also locate a local installer who can discuss the specifics of your installation and provide a personalized quote.

Phenomenal Aire has no scheduled maintenance requirements. Periodic cleaning is all that’s recommended.

No. There are no moving parts and nothing to replace on any of our Phenomenal Aire units.

Yes. Independent third-party chamber testing from Innovative Bioanalysis revealed Phenomenal Aire neutralized 82.3% of COVID-19 in 30 minutes, 99.4% after 45 minutes, and 99.9% after 60 minutes. Even with these results, we still recommend coupling Phenomenal Aire with mask wearing, hand washing, and social distancing.

The standard warranty is one year from the date of purchase. The warranty, however, can be extended to three years if the installation is registered here. If multiple units were installed at the site, you can register once. There’s no need to individually register each unit.

Check for the green LED light. If it’s on, your unit is getting power. Some of our commercial products interface with building management systems or building automation systems for even greater visibility into the status of your installations.

To confirm your ion production, you can use an air ion sensor.

A Phenomenal Aire unit should last eight to ten years, or about the life of the HVAC system.

No. Our ionization process produces no harmful or dangerous by-products, such as ozone or reactive oxygen species (ROSs). Our products produce an almost indetectable amount of ozone. In our UL-867 testing, we averaged only about 4 parts per billion of ozone.

Yes. Our Series C 6.0 is rated for HVAC systems up to 6,000 CFM, and our Series C 10.0 is rated for 10,000 CFM. There are also units intended for ductless split systems with cooling coils up to 48 inches wide.

Yes. The ions produced by the device cause like particles (dander, pollen, dust) to stick to one another, making them larger and easier to catch in your existing HVAC filter. Phenomenal Aire mitigates symptoms related to seasonal and pet allergies.

Yes! Clean outdoor air typically contains 2,000 to 3,000 ions per cubic centimeter. Indoor air routinely has 500 (or fewer) ions per cubic centimeter. Phenomenal Aire introduces ions into the indoor air, bringing ion levels back to what you’d experience on a mountaintop or by the ocean.

No. In order to deliver the ions into the occupied space, you need an HVAC system that produces an airstream. 

Yes. Our Series D products are designed for these kinds of HVAC systems. See our “Commercial Products” page for more specific information, or talk to a certified installer for custom information about your system.

There’s no simple answer here. Essentially, when it comes to ions, volume matters. Neutralizing a virus, for example, is a one-to-one situation. (When one ion comes in contact with one virus particle, that virus is deactivated.) The more ions you introduce into the occupied space, the higher your likelihood of completely cleaning that air of viruses, pathogens, allergens, odors, mold, and other contributors to poor indoor air quality. Depending on the unit you install, our products produce billions of ions every second. Our competitors produce millions. A certified installer can walk you through the placement within your system to maximize ion production.

Ions produced by our technology clean the air naturally, neutralizing viruses; killing mold, bacteria, and fungi; and eliminating allergens, smoke, odors, and volatile organic compounds (VOCs)—all without producing any harmful by-products. You get a healthier, more productive space, which directly or indirectly provides economic benefits to you.

Post-pandemic, when the CDC once again recommends the reduction of makeup air, Phenomenal Aire can significantly reduce HVAC energy consumption and bills. It can even reduce the size of required HVAC equipment for greater savings. For more information, see our “Conservation and Sustainability” page.

Phenomenal Aire creates a plasma field in the HVAC system. As air flows through the field, it creates positive and negative ions. These are distributed into the occupied space, where they safely neutralize viruses; kill mold, bacteria, and fungi; and eliminate allergens, smoke, odors, and volatile organic compounds (VOCs). For more information, see our “How It Works” page, or contact us with any questions.

Click here to locate a certified installer near year.

Installation instructions are in the partner portal. Log in here. If you have questions or need assistance, contact us at 888-505-2988, email us at inquiry@topproductinnovations.com, or contact us directly through the website.

If you’re interested in joining our partner network, please contact us at 888-505-2988, email us at inquiry@topproductinnovations.com, or contact us directly through the website.

Absolutely! Phenomenal Aire is committed to providing everything possible to ensure the success of our partners. Access window clings, brochures, table toppers with QR codes, and even movie theater trailers free of charge. Existing partners can contact orders@topproductinnovations.com for these materials.

Existing partners can place orders using orders@topproductinnovations.com. Prospective partners can email inquiry@topproductinnovations.com for more information.

Yes. Independent third-party chamber testing from Innovative Bioanalysis revealed Phenomenal Aire neutralized 82.3% of COVID-19 in 30 minutes, 99.4% after 45 minutes, and 99.9% after 60 minutes. Even with these results, we still recommend coupling Phenomenal Aire with mask wearing, hand washing, and social distancing.

Phenomenal Aire creates a plasma field in the HVAC system. As air flows through the field, it creates positive and negative ions. These are distributed into the occupied or living space, where they safely neutralize viruses; kill mold, bacteria, and fungi; and eliminate allergens, smoke, odors, and volatile organic compounds (VOCs). For more information, see our “How It Works” page, or contact us with any questions.